Privacy

Who We Are

Radiocom.be is the radiocom & telematics divison of the ESSEC Group. For more then 20 years we sell and rent radiosolutions for the event and industrial market.

With this privacy statement, we want to inform you about how personal data is collected and processed by us, Essec Group NV, with registered office in Belgium at 3583 Paal-Beringen, Schoebroekstraat 48 (hereinafter as “we”).

Unless otherwise stated, we are the data controller of personal data collected by us in the context of our services and activities. We thus act as the so-called “data controller”, i.e. the person who determines the purposes and means of processing personal data.

Contact details:

www.essecgroup.be
Schoebroekstraat 48, 3583 Paal-Beringen
+32 11 450 450
Johan Deroy is the Data Protection Officer of Essec Group and he can be reached at gdpr@essecbns.be.

Personal data that we process

We process your personal data because you use our services and/or because you provide them to us yourself. Below you will find an overview of the personal data we process:

First and last name
Address details
Phone number
Cell phone number
Fax number
E-mail address
Job Title
Language

Special and/or sensitive personal data that we process

Our website and/or service does not intend to collect data on website visitors who are under 16 years of age. Unless they have permission from parents or guardians. However, we cannot verify whether a visitor is over 16. We therefore recommend that parents be involved in their children’s online activities in order to prevent the collection of data about children without parental consent. If you are convinced that we have collected personal data on a minor without such consent, please contact us at gdpr@essecbns.be and we will delete this information.

For what purpose and on what basis we process personal data

We process your personal data for the following purposes:

Sending our newsletter, printed matter and/or direct mailing
To be able to call you or send you an e-mail if this is necessary in order to carry out our services
To inform you about changes to our services and products
To deliver goods and services to you
We analyze your behavior on the website in order to improve the website and the products and services offered to match your preferences.
We also process personal data if we are legally obliged to do so, such as data that we need for our tax return.

How long we keep personal data

We will keep your personal data no longer than strictly necessary to provide you with an appropriate service or to realize our commercial goals.

Sharing personal data with third parties

We only provide personal data to third parties if this is necessary for the execution of our agreement with you or to comply with a legal obligation. For example, for the conclusion of software licenses.

Reviewing, modifying or deleting data

You have the right to inspect, correct or remove your personal data. You also have the right to withdraw your consent for data processing or to object to the processing of your personal data by us and you have the right to data portability. This means that you can request us to send the personal data we have about you in a computer file to you or another organization named by you. You can send a request for inspection, correction, deletion, data transfer of your personal data or a request to withdraw your permission or to object to the processing of your personal data to gdpr@essecbns.be. To make sure that the request for inspection was made by you, we ask you to send a copy of your identity document with the request. Make in this copy your passport photo, MRZ (machine readable zone, the strip with numbers at the bottom of the passport), passport number and Citizen Service Number (BSN) black. This is to protect your privacy.

How we secure personal data

We take the protection of your data seriously and take appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure and unauthorized changes. If you have the impression that your data is not properly secured or there are indications of misuse, please contact our customer service or via gdpr@essecbns.be